My ATX

[RALPH RICHEY]

I did clear history and everything else they said to do & even restarted my computer & still get the same problem. I am also using windows 7 Pro 64bit & IE 9.

[RALPH RICHEY]

Saw another post where she is retired & taking care of her ill husband

[RALPH RICHEY]

I went to an older xp computer and was able to log into myatx with no problem. Why can't they fix these problems??

[Accountant33]

I have been going nutz since yesterday trying to figure out why I'm getting a Server Error (Runtime Error) message saying I have to change my web.config file when I try to go to MYATX with IE9.

I tried it from my iphone last night & found I could get to the site. Tried using another browser (Safari -what's on my iphone) and got to it. But when I tried to go to the Community the message said it was down for 'maintenance.' Just tried again and got through. Aaack. I was scared to pieces they had shut it down again Anyway, here's hoping for the best and as long as I can find some way through I can breathe. Whew

[Jack from Ohio]

ONE MORE TIME! IT IS A WEBSITE PROGRAMMING ERROR. ONLY CCH CAN FIX IT, IF THEY CHOOSE.

[Kimberly K]

ok, CCH....I am urked on a Sunday, which I rarely am. Earlier today, I needed to resolve a problem that Customer Service NEEDS to fix, so I call. No customer support today on the phone, and the message said to go to the webite. I deleted cookies, updated my security, ect ect...and still the site is down. What kind of tax software company is not open in February and NO website support? hmmmm, Drake is looking prettier everyday!

[Margaret CPA in OH]

I don't disagree that there should be some support on Sunday at this time, but I was able to log into MyATX quite easily. Maybe try again but it isn't down now.