Chowdahead Posted January 16, 2012 Report Posted January 16, 2012 Client sitting in fron of me right now... ATX is updating forms as part of a normal update I have set at 4pm.. It has been sitting at 2%, and then 4% for 15 minutes!!!! I know it's the start of these season.. but my goodness.. How much small talk can I make!! Quote
ILLMAS Posted January 16, 2012 Report Posted January 16, 2012 Something is definetly wrong today, same here, even my 2010 program is taking a while to update. Quote
Tax Prep by Deb Posted January 16, 2012 Report Posted January 16, 2012 Nothing wrong, just very busy. Everyone is trying to get the new forms for e-file, and so everyone is on at the same time. Be patient, it will get better! Deb! Quote
Jack from Ohio Posted January 16, 2012 Report Posted January 16, 2012 Traffic Jam. If you want it to go faster, wait till midnight or later. Quote
KEYWEST_RICKS Posted January 16, 2012 Report Posted January 16, 2012 Mine just says collecting component information. Hasn't even gotten to the update yet. Has done nothing for about five minutes now?? Quote
Jack from Ohio Posted January 16, 2012 Report Posted January 16, 2012 At the firm it took 40 minutes to download and install the updates. Still no e-file forms. Quote
Tax Prep by Deb Posted January 17, 2012 Report Posted January 17, 2012 Mine just says collecting component information. Hasn't even gotten to the update yet. Has done nothing for about five minutes now?? Be patient! Each time I've downloaded I had the same problem, but if I would go and do something else and then come back it was finished. Deb! Quote
KEYWEST_RICKS Posted January 17, 2012 Report Posted January 17, 2012 Thanks for the quick replys gang. At least I know what's going on..... Many thanks Quote
joanmcq Posted January 17, 2012 Report Posted January 17, 2012 Another reason not to do taxes while they wait! 1 Quote
Jack from Ohio Posted January 17, 2012 Report Posted January 17, 2012 I normally run the manual update at 3:00 a.m. Quote
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