Jump to content
ATX Community

Recommended Posts

Posted

Got this on another listserve from one of the IRS contacts and thought I

would pass it along. You may wish to keep this if you should need it later.

The IRS contact says:

I often hear from tax practitioners who e-Services passwords have expired

(passwords need to be reset at least every 180 days), who are frustrated

with having to go through the lengthy confirmation process to reset their

passwords.

There is a quick work-around to obtaining a new e-Services password without having to go through the confirmation process, which I outline below. This information should be useful to your organizations' members, so please pass it on.

You can reset an expired e-Services password and bypass the

confirmation code process, if you still know what your expired password and your PIN (never expires) are.

Here is the procedure:

1. Attempt to Login to the system with your expired password (Don't use the Registration Services page)

* Don't use the Expired, Forgotten or Lost

Password option in the Registration Services page. If you do, this

procedure won't work.

2. Respond to the prompt and enter your Adjusted Gross

Income (AGI) for the current or previous year

3. When asked, enter the PIN you created during the initial Registration process

These last two steps are needed for compliance with our

security requirements. Once the AGI and PIN have been validated, you will be required to change your password. Once the password has been changed, you are able to access the system. Again, you will not need to wait for a confirmation code letter via postal mail.

However, if you have forgotten your expired password or your PIN, the old process has to be followed. Instead of attempting to Login, go to the Registration Services page and select the Expired, Forgotten or Lost Password option and wait for a confirmation code via postal mail.

If you have any questions about this work-around, the e-Help Desk can provide further details: 866-255-0654.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Restore formatting

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...