LisaAnn Posted March 9, 2011 Report Posted March 9, 2011 I updated my program around 11:30 ET and now I'm getting zip code errors on W-2's and 1099R's when creating e-files...?? It's saying the zip codes are incorrect but I checked all of them and they are correct. Is anyone else having this problem? Quote
Jack from Ohio Posted March 9, 2011 Report Posted March 9, 2011 Dlete the information in the zip code field. Then use the restore button for that field. Then re-enter the zip code. This has been working for me. Quote
LisaAnn Posted March 9, 2011 Author Report Posted March 9, 2011 Dlete the information in the zip code field. Then use the restore button for that field. Then re-enter the zip code. This has been working for me. Thanks Jack, I'll try that! Quote
HV Ken Posted March 9, 2011 Report Posted March 9, 2011 Thanks Jack, I'll try that! Nice that it works, but what did they break and why do we have to do it? There seems to be too many destructive changes this year. Quote
kcjenkins Posted March 10, 2011 Report Posted March 10, 2011 Blame it on the complexity of the tax code, writing program code for this extremely complex and convoluted tax code has to be a real PITA. Did you report the problem, so that they can fix it for us quickly? If not, go to the suggestion box and do that now. Only takes a minute, and they have been great this year about fixing anything we tell them about. It's good to have a work-around, but getting it fixed is even better. Quote
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