Acks, rejects etc

[windmill]

FROM THE ATX WEB SITE: FYI

Normal 1040 drain cycle: 11 AM, 6 PM and 2 AM (Local Service Center Time).

NOTE: Because our EFC is completely automated, there is no way to stop an individual e-file once you send it to us.

Updated 4-15-10 at 12:45pm--Because of a problem with our Oracle database, we curtailed transmitting electronic returns to the IRS and state agencies at about 8 pm last night. That action also prevented us from sending you acknowledgements of previously accepted returns. We did receive and hold returns sent to the EFC during this time.

We have resolved the database issue and are beginning to process all return files that have been sent to the EFC. We will begin transmitting returns to the IRS, states and banks within the next two to three hours. All returns that our customers submitted through our software will be transmitted today.

The IRS is aware of this situation and has assured us that all returns our EFC receives by midnight on April 15 will be considered timely filed by the IRS. It is not necessary for you to retransmit returns previously sent.

We will begin sending acknowledgements to you again as soon as we have caught up with the returns that are awaiting transmission. Please note that your recently sent returns will not appear in Return Query until we have caught up with processing.

We apologize for any inconvenience this situation has caused.