SunTaxMan Posted April 10, 2010 Report Posted April 10, 2010 1040X completed in the file. Appears normal on the screen. "Print" produces only the banners for "filing copy," "client copy," "preparer copy.' No forms are printing. And yes, it really is a 2006 return, not 2009 Any ideas? Quote
kcjenkins Posted April 10, 2010 Report Posted April 10, 2010 Did you check which printer you were printing to? Try changing the printer choice, and see if that makes a difference. Maybe print to the pdffactory printer and then print that pdf to your normal printer? Quote
michaelmars Posted April 10, 2010 Report Posted April 10, 2010 AS ALWAYS reboot and turn off your printed and turnback on incase so fonts got stuck from another program Quote
SunTaxMan Posted April 10, 2010 Author Report Posted April 10, 2010 I appreciate the response. I called tech and was told "We are not supposed to be supporting prior years because of the proximity to 4-15 for 2009." I said "4-15-10 is the deadline for 2006 returns. Anyway, she led me through running repair.exe and it found NO Errors. Next step was to restart the program. Printing worked fine. I told tech support, "Apparently all you had to do was answer the phone and that corrected it!" I just can't think how often my computer guru has reminded me that, when the machnine does something stupid, just reboot! and see if that doesn't correct it. I am glad for LITTLE problems at this point in the season. Have a good day and thanks. Quote
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