contacted ATX with problem

[bstaxes]

This is the first time in 10 years that I have had to contact ATX for a problem. I sent the return to them. How long do I need to wait for an answer and do they e-mail or phone the answer? I can fix the return by deleting the numbers but they shouldn't be there at all. Problem real estate tax flowing to NJ as Health enterprize deduction and to real estate. We discussed this problem on this board before. How does ATX contact me?

[Margaret CPA in OH]

When I have had to do that, I was contacted by phone in one case and by email in another but your mileage may vary. In both cases, the reply was within that day. I'm guessing the previous discussion here didn't resolve the issue. Good luck and thanks for the wishes!

[Yardley CPA]

PS...I agree with Margaret. Whenver I have needed to send ATX a return (and thankfully it has not been often at all), they stayed on the phone with me while I emailed, to confirm they received it. I normally received a phone call that same day to update me on what was happening or with a fix.

Good luck!