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Posted

From ATX yesterday

IRS weekend Drain Cycle Schedule: The IRS will not start their normal 3 drains a day until Monday, January 18th. Below is the weekend drain cycle:

Friday, January 15, 2010: One drain at 11 AM Service Center Time

Saturday, January 16, 2010: One drain at 11 AM Service Center Time

Sunday, January 17, 2010: Two drains at 11 AM and 6 PM Service Center Time

Reminder: The IRS will not release their first acknowledgements until after the 11 AM drain on Sunday, January 17th

Monday, January 18, 2010: Normal drain cycle begins 11 AM, 6 PM and 2 AM Service Center Time

Posted

Well, the mistake is telling them the most optimistic date or time. If you tell them "we can't start filing until the 15th, then the IRS takes several days to get their system working, so expect it by the next Monday at best" you won't lead them to unreasonable expectations.

Posted

I always tell my clients that they may have a delay due to system problems. I NEVER give anyone a firm date to expect a refund or action on anything. (They still blame me, but at least I know that I warned them.)

Posted

I always tell my clients that they may have a delay due to system problems. I NEVER give anyone a firm date to expect a refund or action on anything. (They still blame me, but at least I know that I warned them.)

From now on I'll just say "don't call me, I'll call you.... Literally, don't call!!" :mad: LOL!

Posted

Well, best thing is just to remind them that you have no control over the IRS processing, and so all you can give them is an ESTIMATE, at best. And I tend to be just a tiny bit pessimistic until I've had enough feedback to know how the season is flowing. Later, with more data, I can give an estimate with more comfort. Right now, I just remember a couple of years ago, when the IRS had major problems in the first two weeks.

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