2009 Tax Software Survey

[JRS]

http://www.journalofaccountancy.com/Issues/2009/Dec/20092184.htm#

[kcjenkins]

Thanks for the link. The really sad part is that those people who used TurboTax almost never "needed" tech support. Which we all know simply means that they in many cases did not even recognize their actual need. We've all seen some of those returns!

[GeneInAlabama]

I don't understand why they included Turbo Tax with the professional software. Thats like comparing apples and oranges and seems to me that it would throw the whole poll out of kilter.

[kcjenkins]

True, however, if you read the article itself, you will see that they had a number of respondents who self-identify as 'tax professionals' but who in fact do use those programs. While we may naturally wonder how many really are 'professionals', clearly they think of themselves that way. And no doubt some of them are simply semi-retired professionals, who trust their own knowledge enough, and have a small enough client base, that they decide the saving in cost offsets the other problems.