Linda Posted November 24, 2009 Report Posted November 24, 2009 Hello. I am considering offering RAL/IRAL this year...but I am overwhelmed and underinformed. I have collected bank pricing information, but am concerned about customer support. Is support handled by individual banks or by ATX or is it situational? Can you recommend a bank based on your experience and tell me why you like it? Is it true (per SBBT bank rep) that I can charge up to $ 400 for my fee? Must I charge the same bank fee (my processing fee) for all RAL/IRAL or can the fee be changed based on time spent? Thank you for your help. Linda Quote
mlinder42 Posted November 25, 2009 Report Posted November 25, 2009 The preparation fee you charge for doing the return can change with each return.The other fees that are charged must be the same for all bank products.I use River City thru Taxwise I like them much more than the other banks.We do not charge 400.00 per return our average total fee is about 220 for a RAC and 320 for a RAL. We do about 1500 bank products out of 2200 returns.If you would like more info please contact me. Quote
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