Catherine Posted April 2, 2009 Report Posted April 2, 2009 I just sent two e-files minutes ago. Busted again; I can't get acks right _now_. Their April Fool's Day joke on us? Quote
AnnieR Posted April 2, 2009 Report Posted April 2, 2009 Just tried to transmit 6 returns...got that blasted red writing! Guess I'll try again later. AnnieR Quote
AnnieR Posted April 2, 2009 Report Posted April 2, 2009 Re-sent and they went through ok...all within 5 minutes. AnnieR Quote
Maribeth Posted April 2, 2009 Report Posted April 2, 2009 Re-sent and they went through ok...all within 5 minutes. AnnieR I just received their offer to nenew my software for 2009, with a 10% discount if paid by 5/31/09. The email had a link to use to to see what my renewal price would be. I clicked on it and got the "ATX Server is down". Not too good a marketing ploy, would you think? Maribeth PS: I am not going to renew unless they fix that @$%&* button on the print routine about using their @$%&* pdf writer. And I am serious. Quote
kcjenkins Posted April 2, 2009 Report Posted April 2, 2009 Well, it's not 'down' as in broken, it's down as in 'maintenance', which is probably good if it means that they have it primed and ready to handle the final crush. At least that is my thought on it. I just got two acks back just now, by the way, so while the MyATX site is still unavailable, the efile server is working now. Quote
joanmcq Posted April 2, 2009 Report Posted April 2, 2009 I got my acks back, but I opened a return and everytime I hit the print button nothing happens. I really really really wanted to get some work done tonight instead of #@$%$#^ing with my computer or program! I can print a page but not a return. S#$t!!!!!!! Quote
mcb39 Posted April 2, 2009 Report Posted April 2, 2009 I just received their offer to nenew my software for 2009, with a 10% discount if paid by 5/31/09. The email had a link to use to to see what my renewal price would be. I clicked on it and got the "ATX Server is down". Not too good a marketing ploy, would you think? Maribeth PS: I am not going to renew unless they fix that @$%&* button on the print routine about using their @$%&* pdf writer. And I am serious. But, some of the enhancements they list sound pretty interesting. And the "no price increase" is a definite positive. Just the fact that we will have the program for another year is a deciding factor for me, I have ten years of ATX icons on my desktop now and have no desire to change programs ever again. That button has never bothered me one bit. Some things you have to learn to live with. Quote
DevM Posted April 2, 2009 Report Posted April 2, 2009 But, some of the enhancements they list sound pretty interesting. And the "no price increase" is a definite positive. Just the fact that we will have the program for another year is a deciding factor for me, I have ten years of ATX icons on my desktop now and have no desire to change programs ever again. That button has never bothered me one bit. Some things you have to learn to live with. Yes. I also got the email. Funny though that I also got a call from TRX which gave me a price of $699 for ATX. Devm Quote
michaelmars Posted April 2, 2009 Author Report Posted April 2, 2009 Well, it's not 'down' as in broken, it's down as in 'maintenance', and the check is in the mail and i'll still respect you in the morning Quote
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