elfling Posted March 15, 2009 Report Posted March 15, 2009 Anyone run into the following? ~ "modification of BackDoor .generic.789" Our anti-virus software has quarantined it and states that it is related to ~ c:\program files\atx2008\atxmlw2.exe Crashed our one computer multiple times when attempting to print a return. Any input would be appreciated. Quote
Lion EA Posted March 15, 2009 Report Posted March 15, 2009 Maybe one of the tech savvy types like KC will know what *.exe files should be in ATX and whether you should have your AV software remove it. Can you print now that it's quarantined? The VMSUS guys respond in 90 minutes and can clean your computer remotely. Good luck. Quote
ljwalters Posted March 15, 2009 Report Posted March 15, 2009 I havn't noticed the virus you mentioned but printing the SchE worksheet does crash my computer every time. That is the only issue I have had. Thanks for the heads up though I will watch for said virus. Linda and buddy Morgan Hill CA Quote
joelgilb Posted March 15, 2009 Report Posted March 15, 2009 that is a valid atx file as best I can tell File size on my PC is 3,444 KB It is possible it got infected. What anti-virus software are you using and have you tried any of the others Personally I prefer AVG which free to non-business users, but we have to pay for it. seems to have less trouble than many of the others and I have found it catches viruses the others don't . Also seems to use less resources so slows the pc down less Quote
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