MargaretMort Posted February 25, 2009 Report Posted February 25, 2009 I just wanted to say what a positive experience I had with Support. I called about the glitch with standard/property tax and not only was I connected to a live person immediately, I learned about the problem. I missed the topic that came in ahead of my question so I wasn't already aware. All in all, support was quick and I was pleased. Good to have something working as it should. Quote
L.S. Posted February 25, 2009 Report Posted February 25, 2009 I am having the same problem - will they be fixing this? is there a new update yet? Thanks I just wanted to say what a positive experience I had with Support. I called about the glitch with standard/property tax and not only was I connected to a live person immediately, I learned about the problem. I missed the topic that came in ahead of my question so I wasn't already aware. All in all, support was quick and I was pleased. Good to have something working as it should. Quote
michaelmars Posted February 25, 2009 Report Posted February 25, 2009 glad you had a nice conversation but are they going to make the fix timely? Quote
imjulier Posted February 25, 2009 Report Posted February 25, 2009 I did this yeaterday in a client's return and it worked fine. What seems to be the problem? Julie Quote
MargaretMort Posted February 25, 2009 Author Report Posted February 25, 2009 Apparently there was a glitch in the update today and they had to fix it, once they were told about it. I just efiled the return so it was fixed as of 5:37 CST. Don't know when it actually was fixed, just glad it was. MM Quote
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