elfling Posted February 12, 2009 Report Posted February 12, 2009 Now beyond the 22 state returns setting idle in IRS Cleared status, 4 others have reverted back to Transmitted to Agency. Anyone else having crazy e-file quirks like this? If so, have you found a remedy? To a certain degree that status is not a problem. Most are zero balance returns. It's just buggy in respect to how we do our filing. Makes it impossible to mark thos e-files complete and annoying when trying to isolate the E-file Manager categories. For example: I like being able to look at "Accepted & Incomplete" but the cleared status interferes since they cannot be marked complete. :wacko: Quote
NECPA in NEBRASKA Posted February 12, 2009 Report Posted February 12, 2009 I spent over two hours this week on the phone with customer service trying to get two acks that I know are accepted to change from IRS cleared to no avail. They are totally baffled as to why this is happening. I just gave up for now, because I have work to do. Bonnie Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.