Am I the only one having trouble with fee collect

[schirallicpa]

I signed up for fee collect 3 weeks ago and have been "processing" ever since. I have called the bank (SBBT) and ATX multiple times.

I don't offer all the loans and early refunds. I offer fee collect and have for the past several years that it's been available. No problems. My clients love it.

What is the problem now? is SBBT down the flusher with the many other banks in America and I didn't know it?

According to ATX its a bank problem.

According to SBBT ATX hasn't submitted Z records yet.

He said, she said.

My providers are about the same ilk as some of my clients.

Anybody know what's going on?

[kcjenkins]

I've only done one this year so far, but I got paid for it the day after she got her refund, 1/30.