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Posted

Do you have a blank first line, and your preparer info in the second line--a blue line? Then, I guess the next question is under preferences for rollover manager, do you have the 4th box checked? I did not and that is probably why it wasn't working for me.

R. Dennis

Posted

i had a blank line and tried taking it out and its not even on rolledover returns, even new ones i can't get it to flow from the preparer, efile imput to the federal ef sheet. guess all try tech support after i delete the form and reinstall it.

Posted

i had a blank line and tried taking it out and its not even on rolledover returns, even new ones i can't get it to flow from the preparer, efile imput to the federal ef sheet. guess all try tech support after i delete the form and reinstall it.

Ensure under Options----->Preferences----->Prepare Manager on the menu bar, you have the preparer's name selected. Once selected and applied, this will flow onto all the returns that gets rolled over.

What do you have displayed when you clicked on the Preparer Manager tab? Do you see any entries within this tab?

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