spiderweb Posted January 28, 2009 Report Posted January 28, 2009 Is anyone having problems sending e-files to ATX for processing? I have so far been able to update my forms with the update button but I am getting server error messages trying to retrieve my ACKs. Please advise... Quote
spiderweb Posted January 28, 2009 Author Report Posted January 28, 2009 I am also not able to get into myatx support page as well. Is anyone else experiencing these problems???? Quote
ajuroff Posted January 29, 2009 Report Posted January 29, 2009 So far...no problems. I know it doesn't sound fun...but I would call support if I were you. The one time I did have to call, it was a long wait, but they were able to resolve my problem pretty quickly. Quote
mcb39 Posted January 29, 2009 Report Posted January 29, 2009 Is anyone having problems sending e-files to ATX for processing? I have so far been able to update my forms with the update button but I am getting server error messages trying to retrieve my ACKs. Please advise... I have been transmitting several times this evening. Perhaps you are just hitting peak times when several people are trying to transmit. Try again. Quote
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