Jake Posted January 20, 2009 Report Posted January 20, 2009 Since I can't seem to get through to support (I have been on hold for almost 1.5 hours) I thought I would post my question here to see if anyone might be able to help me. The problem is with document manager. I am installing it on a new computer. The installation seems to go allright but when I go to open it I get an error message that Document Manager has stopped working and that windows is looking for a solution. Of course no solution is found. I have a small three computer peer to peer network in my office the program is installed on my "server" computer as well as the other computer in my office. All three computers are Vista Machines (the new one is Vista Office). I have not had any problems with the ATX tax software or any other programs. Any help would be appreciated. Thanks Jake Quote
Chowdahead Posted January 21, 2009 Report Posted January 21, 2009 [i'm so glad I didn't pay the $700 extra for the Document Manager and Scan & Fill. Seems like more trouble than it's worth. Quote
RoyDaleOne Posted January 21, 2009 Report Posted January 21, 2009 Did you run netsetup on the workstations instead of installing DocMan? Quote
Jake Posted January 21, 2009 Author Report Posted January 21, 2009 Did you run netsetup on the workstations instead of installing DocMan? Thanks for the response. I did get the problem resolved it was an intranet setting that I failed to make properly. Quote
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