Kay2025 Posted January 20 Report Posted January 20 Please help with this error. ATX support is blaming it on anything except their software. Any help will be appreciated? Session Summary Information: Date/Time: 1/18/2025 12:07:05 PM ApplicationVersion: 19.2.7313.33892 CommandLine: "C:\Program Files (x86)\Wolters Kluwer\ATX2019\ATX.exe" CurrentCultureName: en-US CurrentUICultureName: en-US DnsDomainName: CPAROOT.local Duration: 00:00:00.1712752 HostName: DOYE-NEW MemoryMB: 63137 OSArchitecture: Amd64 OSCultureName: en-US OSFullNameWithServicePack: Windows 10 Professional OSVersion: 10.0.26100 ProcessorCores: 32 OSVersion: 10.0.26100 RuntimeVersion: 4.0.30319.42000 OSVersion: 10.0.26100 TerminalServer: True System.NullReferenceException: Object reference not set to an instance of an object. at System.Linq.Enumerable.WhereArrayIterator`1.MoveNext() at System.ComponentModel.Composition.Hosting.ImportEngine.TrySatisfyImportSubset(PartManager partManager, IEnumerable`1 imports, AtomicComposition atomicComposition) at System.ComponentModel.Composition.Hosting.ImportEngine.TryPreviewImportsStateMachine(PartManager partManager, ComposablePart part, AtomicComposition atomicComposition) at System.ComponentModel.Composition.Hosting.ImportEngine.PreviewImports(ComposablePart part, AtomicComposition atomicComposition) at System.ComponentModel.Composition.Hosting.ComposablePartExportProvider.Compose(CompositionBatch batch) at System.ComponentModel.Composition.Hosting.CompositionContainer.Compose(CompositionBatch batch) at Sfs.Max.Infrastructure.MefUnityIntegration.MefCreationExtension.RegisterCatalog(IUnityContainer unity, ComposablePartCatalog mef, Boolean isThreadSafe) at Sfs.Max.Shell.Bootstrapper.CreateContainer() at Prism.Unity.UnityBootstrapper.Run(Boolean runWithDefaultConfiguration) at Sfs.Max.Shell.App.OnStartup(StartupEventArgs e) at System.Windows.Application.<.ctor>b__1_0(Object unused) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) Quote
Abby Normal Posted January 20 Report Posted January 20 Restart your computer. Pause your malware protections. End all unnecessary tasks, and stop them from auto-starting on boot. Smudge your entire office. 1 3 Quote
mcb39 Posted January 20 Report Posted January 20 This happens from time to time. I agree with Abby. You have no choice other than to exit. Close down the program and restart your computer. Restart ATX. 1 Quote
Kay2025 Posted January 22 Author Report Posted January 22 Thanks for the quick response. None of the solutions proposed here works I have tried everything possible including reinstalling windows. It all started after a month vacation. Everything was fine till then. On my return and first login, the issue started. It's a new computer - 10 mths old (Dell XPS 8960 and 64GB RAM) I paid DELL 3rd party application support team to look at the software compatibility issue, but found none and refer back to software make i.e ATX I paid a seasoned Microsoft MCSE working for HP, who reinstalled windows and still not working. I called ATX support 2 times, they remoted and refer me back to reinstall windows Funny enough the ATX 2024 worked, but none of the previous years does. The Payroll too is not loading (all years) I check AI to debug the errors, it directs me to contact the software support. I have requested escalation to ATX support 2nd level for the past 5 days, and they've not contacted me till now> Has anybody gone through this unfortunate incidence to help me out. Thanks 2 Quote
BulldogTom Posted January 22 Report Posted January 22 Shedding tears of sympathy for you is all I can do. I am not experiencing that. Tom Longview, TX 3 Quote
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