Multi-factor authentication: Key protection to tax professionals’ security arsenal now required

[Abby Normal]

On 12/23/2024 at 10:38 PM, Slippery Pencil said:

How did you scan the qr code w/ the browser based authenticator?

I used the add-on for Firefox browser and it has an option to import an image of the QR code, so I used Windows built in Snipping Tool to capture the QR code from ATX, saved it to my ATX folder, then uploaded it to the authenticator add-on. It was mostly straightforward.

[DANRVAN]

5 hours ago, Abby Normal said:

uploaded it to the authenticator add-on. It was mostly straightforward.

After I got the Authenticator.cc browser extension in Chrome pinned,  I called ATX support to walk me through the process of connecting to ATX. 

Now it only takes three mouse clicks and I am in.

 

[Abby Normal]

Here's the Firefox extension.

 

https://addons.mozilla.org/en-US/firefox/addon/auth-helper/

[GLGACCT]

It is my understanding that codes can be reset if you lose your phone.  Here is a brief video from the solution center.

https://support.cch.com/oss/sfs/video/U7mpfMUm17s

 

[joanmcq]

I don't understand how you can have it on your desktop, but I got it loaded onto my phone and it works pretty easy.