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Posted

My server errors yesterday were resolved by turning off my virus protection.  I was unable to open the ATX programs.  My first ever experience with support was excellent.

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Posted
9 hours ago, mcb39 said:

My server errors yesterday were resolved by turning off my virus protection.  I was unable to open the ATX programs.  My first ever experience with support was excellent.

What virus protection program are you using?

Posted
On 6/28/2024 at 9:53 AM, mcb39 said:

My server errors yesterday were resolved by turning off my virus protection.  I was unable to open the ATX programs.  My first ever experience with support was excellent.

I get this randomly after some Windows updates also. Normally, I end up calling customer support, and they send me to a tech, and they resolve it.

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Posted
On 7/1/2024 at 4:29 PM, Abby Normal said:

That's not Turbotax. It's clearly ATX. That Turbotax icon is just on the desktop.

I don't recognize ATX errors any longer, and most new posters here with Ttx icons visible are not tax professionals. Thanks.

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