NT - my email stopped working - don't know why - any suggestions

[BulldogTom]

Yesterday afternoon I sent an email.   No issues.   About 5PM I got an email.   At 7PM or so, I went to look at email and I got an error message and nothing would send or receive.   Looked at my server imap & smtp settings and they were changed from mail.att.net to mail.yahoo.com.   This happened about a year ago and I was able to change it back to mail.att.net and it worked fine.   This time, it is not working when I changed the server settings back to att.net.

Any suggestions?  I really don't want to call AT&T support.   I think I am going to have to.

Tom
Longview, TX

[jklcpa]

I think its because att email is hosted by yahoo. "Hosted" may be the wrong terminology, but if you are being redirected there, did you try signing out of that and then signing in to your att email again?

[Lee B]

"How do I access my att.net email?

Access your email on the web

Go to currently.com.

Select Mail.

Enter your email address and password.

Get your authentication security code. If you have more than one phone number on your account, choose which number should get your code.

Enter the code and click Submit to sign in."

 

It looks like your email will be  . . . . currently.att.yahoo.com

[BulldogTom]

My email works fine on my laptop.   Same setup as my desktop.  All three email accounts on my laptop show the server settings as mail.att.net. 

Very weird.

My thought is I need to generate a new secure key because of the change in server settings on the desktop.   Like the server sees that there was a change to my settings and deactivated my secure key.   Does that sound right to any of you?   I am grasping at straws...

Tom
Longview, TX

[Tax Prep by Deb]

If you are using the Windows Mail App, it had a similar issue sometime back.  Can't remember what I did, but it finally started working again.  It would not let me log into my mail.  I think it had to do with an update and sometime later it updated again and fixed the problem.  I know AT&T added some more security at the time and it may not have been compatible with the Windows Mail App at that time.