I have an ATX software suggestion

[schirallicpa]

You know how on the insurance commercial the aunt is going thru the fridge pulling stuff out: "Expired!"  "Expired!"  "Expired!"

I want my efile rejections to say "Rejected!" "Rejected!" "Rejected!" 

[mcb39]

Only two rejections so far this year; and very easy to fix.  It DOES say Reject in bright red.

[schirallicpa]

I know it's red.  Most of mine reject because I create it and then it's more than 5 days when the client signs and pays.  I'm just thinking it would be a little more fun.  

[joanmcq]

I wish.  All of mine are rejecting now.  I have tried everything.  My case was supposed to be moved up to the next level of techs but I did not get a call back today.  If I don't get one tomorrow I will scream.

[Randall]

4 hours ago, joanmcq said:

I wish.  All of mine are rejecting now.  I have tried everything.  My case was supposed to be moved up to the next level of techs but I did not get a call back today.  If I don't get one tomorrow I will scream.

Did you try this from a post on another topic?  This worked for me.

click "Support" and "About"

mine says Version 23.1.8752.41567

I used the recommended resolution for EFC Reject 38:

close return, click Support, then Customer Service Utilities, select Refresh App Configurations

this has apparently not fixed it for everyone, according to what I'm seeing on Facebook

 

[joanmcq]

yeah, that didn't do a damned thing.  I'm on hold with a tech right now.    She seems to think its because my Windows isn't up to date.  I have EfileRules.xml 18.15.  Apparently that gave the tech a pretty good laugh.  This woman seems to know her stuff.

[Randall]

Sorry that didn't work.  I hope you get it fixed.

[joanmcq]

I don't know what I did, but it works now.  Hubby fiddled around with windows updates, but they were all up to date.  But then it all updated and the efiles filed.

[Lee B]

It's a miracle