jjeilman Posted October 29, 2008 Report Posted October 29, 2008 This is the 1st year we will be using ATX Tax in our network. Previously, every computer acted as a stand alone. Could anyone tell me if the updates still need to be done at each workstation, or can it be done at just the server? Also, when I am backing up the files, can this be done just at the server? I apologize if these are dumb questions, but I would like to be sure. Anything else I should be concerned about? Thanks in advance for your input! Quote
rfassett Posted October 29, 2008 Report Posted October 29, 2008 I can tell you that you should be certain that the updates are done on the server and NONE, NO UPDATES, should be done at the workstations. Updating at the workstation does not create any undoable issues, but it does create a file that causes the workstation to look somewhere other than the server for your database. Gave me quite a scare when I thought my database was gone. Tech support was able to walk me through the fix of the problem quickly, but nonetheless, it was scarey and not something you need to go through. Do all of your updates at the server and tell all of your staff not to do any updates at their workstations. One caveat, this took place a couple of years ago and perhaps the issue has been resolved. You might want to call tech support and ask them during the slow season. Since the database resides on the server, you should not have to back up the workstations (for ATX purposes), just the server. I went to a server based system in 2006 and wonder why I did not do it before. You should love the efficiencies. Hope this helps! Quote
jjeilman Posted October 29, 2008 Author Report Posted October 29, 2008 I can tell you that you should be certain that the updates are done on the server and NONE, NO UPDATES, should be done at the workstations. Updating at the workstation does not create any undoable issues, but it does create a file that causes the workstation to look somewhere other than the server for your database. Gave me quite a scare when I thought my database was gone. Tech support was able to walk me through the fix of the problem quickly, but nonetheless, it was scarey and not something you need to go through. Do all of your updates at the server and tell all of your staff not to do any updates at their workstations. One caveat, this took place a couple of years ago and perhaps the issue has been resolved. You might want to call tech support and ask them during the slow season. Since the database resides on the server, you should not have to back up the workstations (for ATX purposes), just the server. I went to a server based system in 2006 and wonder why I did not do it before. You should love the efficiencies. Hope this helps! Thanks for the heads up! I am excited about having ATX on my network. Previously I would export all the files from each computer to a CD (5 computers), and then import the files to each computer so the rollover process would always be available. I am tired of having to install additional hard drives to cope with the size of the files/program. Quote
TAXBILLY Posted October 29, 2008 Report Posted October 29, 2008 Your life will be a lot easier now that you're networked. taxbilly Quote
Jack from Ohio Posted October 29, 2008 Report Posted October 29, 2008 This is the 1st year we will be using ATX Tax in our network. Previously, every computer acted as a stand alone. Could anyone tell me if the updates still need to be done at each workstation, or can it be done at just the server? Also, when I am backing up the files, can this be done just at the server? I apologize if these are dumb questions, but I would like to be sure. Anything else I should be concerned about? Thanks in advance for your input! We have a server and 13 workstations in our office. Networking is the ONLY way to go. We have been networked since 2003, and I think I have dealt with every possible problem that can happen. If you need any assistance, my experience is available to you. Just drop me a message or e-mail and I will give you contact info. 2007 tax year I only had 3 calls to tech support all year. We have done 2,953 returns for 2007. Just let me know. Jack Quote
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