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Posted

"ATX EFC Reject Federal E-File is already accepted or pending acknowledgement"

What on earth does that mean?

What am I supposed to do. Sit back and hope my client's return makes it?

And whats with ATX? I called the 800 # and now it tells me to go to the Taxwise website. Which is fine since I haven't been able to access the ATX website in months with my "new" password.

Some lady named "Justice" keeps calling me from ATX. I'm not sure if I want to deal with them any more or not.

If anyone has a clue what to do with the error, I would appreciate it.

Posted

"ATX EFC Reject Federal E-File is already accepted or pending acknowledgement"

What on earth does that mean?

What am I supposed to do. Sit back and hope my client's return makes it?

And whats with ATX? I called the 800 # and now it tells me to go to the Taxwise website. Which is fine since I haven't been able to access the ATX website in months with my "new" password.

Some lady named "Justice" keeps calling me from ATX. I'm not sure if I want to deal with them any more or not.

If anyone has a clue what to do with the error, I would appreciate it.

It would appear to me that his return has already been filed.

Posted

What I am GUESSING is that you already transmitted it. Hopefully you did not make changes after that. But I'd check the efile status by highlighting it, then click the 'E-file' menu tab, and drop down to 'Display selected efile history' and see what it tells you. Also, try hitting 'Receive Acks' to see if it shows up. That's all I can think of to try.

If that did not happen, it could be that your client has been a victim of identity theft, and someone else has filed using his SSN. Calling the efile help desk might determine if that is the case.

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