IP PIN

[Marie]

Client's return got rejected saying he needed an IP PIN.  Says he never received anything from IRS.  Does he need to call and have them resend it, can I paper file, will it go thru then?  Calling could take hours, if he can get thru.  I've not had any luck getting anyone to answer a phone

[Lee B]

"The IP PIN should be entered onto the electronic tax return when prompted by the software product or onto a paper return next to the signature line."

You will not be able to file a paper return without the IP Pin.

51 minutes ago, Marie said:

. . .   Says he never received anything from IRS.  Does he need to call and have them resend it, can I paper file, will it go thru then? 

Does this mean your client applied for an IP Pin?

[Lion EA]

I've heard he can find it online, but I have no experience with that. Worth researching if it can avoid phoning.

https://www.irs.gov/identity-theft-fraud-scams/retrieve-your-ip-pin

[Marie]

HE DID NOT APPLY FOR A PIN.  WE DON'T KNOW WHY IRS ASSIGNED A PIN.  I CHECKED THE ONLINE LINK, BUT IT GOES TO THE ID SIGN IN THING, AND HE HASN'T ESTABLISHED AN ACCOUNT

 

[Lion EA]

Then have him establish an account or call or pay you to call or paper file so he can wait while the IRS verifies his identity.

[Lee B]

Might be a sign of identity theft?