I can't seem to do anything today without getting the message:

[schirallicpa]

"The program has encountered an unexpected error and needs to close"

If I hit "more info" I get all this that I don't understand.  I have rebooted twice this morning and have not printed a thing. (I always thought this message was after I printed a lot.)

 

Error: Value cannot be null.

Session Summary Information:
Date/Time: 06/28/2022 12:03:04 PM
ApplicationVersion: 21.2.8136.27583
CommandLine: "C:\Program Files (x86)\Wolters Kluwer\ATX2021\ATX.exe" 
CurrentCultureName: en-US
CurrentUICultureName: en-US
DnsDomainName: 
Duration: 00:02:50.2033195
HostName: DESKTOP-G73V4SD
MemoryMB: 8076
OSArchitecture: Amd64
OSCultureName: en-US
OSFullNameWithServicePack: Windows 10 Professional
OSVersion: 10.0.15063
ProcessorCores: 4
OSVersion: 10.0.15063
RuntimeVersion: 4.0.30319.42000
OSVersion: 10.0.15063
TerminalServer: False
System.ArgumentNullException: Value cannot be null.
   at Sfs.Taxes.Efile.Storage.ZipCreator.AddZipEntry(String name, Byte[] data)
   at Sfs.Taxes.Efile.SubmissionPackage.<>c__DisplayClass34_0.<AddAttachmentsInternal>b__0(KeyValuePair`2 x)
   at System.Linq.EnumerableEx.ForEach[TSource](IEnumerable`1 source, Action`1 onNext) in D:\a\1\s\Ix.NET\Source\System.Interactive\ForEach.cs:line 31
   at Sfs.Taxes.Efile.SubmissionPackage.AddAttachmentsInternal(ZipCreator zipCreator)
   at Sfs.Taxes.Efile.SubmissionPackage.CreateSubmissionPackage()
   at Sfs.Taxes.Efile.EfileService.FinalizeEfile(ISerializationResult etlResult, IFormset formset, EfileTarget target, IEnumerable`1 attachments, IEfileData requiredTargetResult)
   at Sfs.Taxes.Efile.EfileService.CreateEfile(FormsetLevelSourceConnector connector, IEtlSession session, EfileTarget target, IPreEfileCreationProcessor[] preProcessors, IPostEfileCreationProcessor[] postProcessors, IEfileData requiredTargetResult, Options serializationOptions)
   at Sfs.Taxes.Efile.EfileService.HandleRequiringTargets(IFormset formset, IPreEfileCreationProcessor[] preProcessors, IPostEfileCreationProcessor[] postProcessors, List`1 results, FormsetLevelSourceConnector connector, Queue`1 queue, EfileTarget target, TargetInclusion requiredTarget)
   at Sfs.Taxes.Efile.EfileService.CreateEfilesInternal(IFormset formset, EfileTarget[] targets, IPreEfileCreationProcessor[] preProcessors, IPostEfileCreationProcessor[] postProcessors)
   at Sfs.Taxes.Efile.EfileService.CreateEfiles(IFormset formset, IEnumerable`1 targets, IEnumerable`1 preProcessors, IEnumerable`1 postProcessors)
   at Sfs.Atx.Efile.CreateEfileCommand.CreateEfiles(Object param)
   at Sfs.Atx.Efile.CreateEfileCommand.Execute(Object parameter)
   at MS.Internal.Commands.CommandHelpers.CriticalExecuteCommandSource(ICommandSource commandSource, Boolean userInitiated)
   at System.Windows.Controls.Primitives.ButtonBase.OnClick()
   at System.Windows.Controls.Button.OnClick()
   at System.Windows.Controls.Primitives.ButtonBase.OnMouseLeftButtonUp(MouseButtonEventArgs e)
   at System.Windows.UIElement.OnMouseLeftButtonUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.ReRaiseEventAs(DependencyObject sender, RoutedEventArgs args, RoutedEvent newEvent)
   at System.Windows.UIElement.OnMouseUpThunk(Object sender, MouseButtonEventArgs e)
   at System.Windows.Input.MouseButtonEventArgs.InvokeEventHandler(Delegate genericHandler, Object genericTarget)
   at System.Windows.RoutedEventArgs.InvokeHandler(Delegate handler, Object target)
   at System.Windows.RoutedEventHandlerInfo.InvokeHandler(Object target, RoutedEventArgs routedEventArgs)
   at System.Windows.EventRoute.InvokeHandlersImpl(Object source, RoutedEventArgs args, Boolean reRaised)
   at System.Windows.UIElement.RaiseEventImpl(DependencyObject sender, RoutedEventArgs args)
   at System.Windows.UIElement.RaiseTrustedEvent(RoutedEventArgs args)
   at System.Windows.UIElement.RaiseEvent(RoutedEventArgs args, Boolean trusted)
   at System.Windows.Input.InputManager.ProcessStagingArea()
   at System.Windows.Input.InputManager.ProcessInput(InputEventArgs input)
   at System.Windows.Input.InputProviderSite.ReportInput(InputReport inputReport)
   at System.Windows.Interop.HwndMouseInputProvider.ReportInput(IntPtr hwnd, InputMode mode, Int32 timestamp, RawMouseActions actions, Int32 x, Int32 y, Int32 wheel)
   at System.Windows.Interop.HwndMouseInputProvider.FilterMessage(IntPtr hwnd, WindowMessage msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at System.Windows.Interop.HwndSource.InputFilterMessage(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndWrapper.WndProc(IntPtr hwnd, Int32 msg, IntPtr wParam, IntPtr lParam, Boolean& handled)
   at MS.Win32.HwndSubclass.DispatcherCallbackOperation(Object o)
   at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs)
   at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler)
 

[Lee B]

The message suggest that one of the values your ATX program is looking for while launching is not there or has been corrupted.

Today is Tuesday, it's possible that a MS update is causing the problem.

You need to call Support.

[Lee B]

Sorry, Microsoft "Patch Tuesday" was last week not today.

[Lee B]

38 minutes ago, cbslee said:

Sorry, Microsoft "Patch Tuesday" was last week not today.

Actually Microsoft "Patch Tuesday" was two weeks ago.

Hey, eventually I got it right.

[TAXMAN]

Yes I too have been getting this message more than usual. Anyone with a clue may be able to help us.

[Abby Normal]

It's almost always a memory issue. Have you installed other software recently? Have you looked at Task Manager to see what's running that you don't really need running?

Go into services and changed unneeded software to Manual from Automatic. Look for things like Adobe update or QuickBooks update, QuickBooks backup or even QuickBooks itself.

The new Edge browser has a quick start setting that keeps it running in memory, called startup boost. I discovered this because after recent Edge updates, my Startup monitor program notified me that Edge was trying to make something run at startup.

[Abby Normal]

https://web.archive.org/web/20131105052937/http://www.mlin.net/StartupMonitor.shtml

[Lee B]

Another big memory hog are full blown  Security Suites like Norton

[Abby Normal]

You can try turning off or uninstalling your security software to see if that helps.

[schirallicpa]

 So yesterday I was just going bonkers but I have 1 file in particular that I cannot create an efile for.  I tried to recreate from the rejection on the efile tab.  I got the error.  I tried to delete the efile and create the efile from within the tax return like normal.  Nope - same error.  So the Federal return is efiled no problem.  This is the NYS return I'm having problems with.