QB Error Code (0, -1)

[Randall]

When I try to load a client QB file (.qbb) into my QB, it begins to update the company and stops at about 80%.  I get this error code (0,-1).  Anyone familiar with QB know anything about this.  I've not had this problem with this or any other client.

 

[jklcpa]

I've never encountered that. If google is correct, that error is either for an older version of QB or an incorrect data path.  You are using the function to restore from the backup, right?  The *.qbw is the working copy and *.qbb are the backups.   The other thing I can think of is to try an earlier backup if you have one in case the one you are trying to restore is damaged in some way.  I have mine set to retain the last 4 backups, so I might lose the most recent session's activity if I had to restore from an earlier one. 

 

[Bart]

Are you trying  to restore on a network?

[Randall]

Thanks jklcpa.  Yes, I've been working from a .qbb and using the correct QB function.  The file is from a client.  I upgrade QB every year and use my latest QB.  I tried restoring his last year QB backup and it worked.  So I guess something is wrong with his latest backup file.  I will ask him to create a new backup and hopefully that will work.