Lynn EA USTCP in Louisiana Posted November 19, 2021 Report Posted November 19, 2021 Just received an ATX email, stating that the 2021 software will be available one day next week. ATX offices will be closed for Thanksgiving Thursday and Friday 11/25 and 11/26. 2 Quote
mcb39 Posted November 24, 2021 Report Posted November 24, 2021 I received and installed it yesterday. Looking good. Odd thing is that they haven't even collected my payment yet. 1 Quote
KATHERINE Posted November 24, 2021 Report Posted November 24, 2021 Hi MCB, you put the preorder back in April? Do they do a price match if they have sales later on in the year? Thank you! Quote
mcb39 Posted November 27, 2021 Report Posted November 27, 2021 I don't think so, but I am satisfied with the deal that I got in May and was then able to put it behind me and worry about other things. Actually, I haven't heard of any newer "offers" and I do talk to my sales rep from time to time. What irritates me the most are all of the changes in Support and the inability to access them easily. I hope that process changes as we move along. Like I said, I have a working program installed and they haven't even been paid yet. I just received an email informing me that payment is due next week. Merry Christmas to me.! 1 Quote
KATHERINE Posted November 29, 2021 Report Posted November 29, 2021 Thank you! They have three products, ATX, Taxwise and Prosystem, and they are so different. Compare the three created by them, ATX is most user friendly. Wish everyone had a good thanksgiving and Merry Christmas to all. 1 1 Quote
Randall Posted November 30, 2021 Report Posted November 30, 2021 The question now is updates. They passed the one legislation about infrastructure but they're still in progress on the other 'Build up'. I hope they pass whatever in time for IRS and software companies to get ready 3 Quote
Christian Posted November 30, 2021 Report Posted November 30, 2021 I have downloaded my ATX 2021 software. I have been trying to get the password to the integrated tax research product that comes with my package. My account rep is missing in action. After trying and getting tech support I got passed around like a basketball and never got anyone who could get the usual email with the info out to me. I suppose they will get it to me sooner or later. 1 Quote
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