joanmcq Posted May 10, 2021 Report Posted May 10, 2021 Log in & get directed to a page with basically a logout link. Quote
jasdlm Posted May 10, 2021 Report Posted May 10, 2021 This is a serious question: What does one go to the official ATX site for? I haven't logged in since this forum started. I know this discussion started on another thread ... is there something there I'm missing? Something slick we can look up/access? Sorry to hijack your thread, Joan. I've got nothing on the sign in issue, unfortunately. Quote
ILLMAS Posted May 10, 2021 Report Posted May 10, 2021 Try using this link to login: https://support.atxinc.com/User/Login.aspx?ReturnUrl=%2fdownload%2fATXProgramDownload Quote
Abby Normal Posted May 10, 2021 Report Posted May 10, 2021 Working for me. https://support.atxinc.com/User/Login.aspx Quote
grandmabee Posted May 11, 2021 Report Posted May 11, 2021 On 5/10/2021 at 9:53 AM, jasdlm said: This is a serious question: What does one go to the official ATX site for? I haven't logged in since this forum started. I know this discussion started on another thread ... is there something there I'm missing? Something slick we can look up/access? Sorry to hijack your thread, Joan. I've got nothing on the sign in issue, unfortunately. I only go to their site if I need to rehang an e-file that got hung up. Otherwise I use this site. When I go onto the other community board it sometimes scares me to see some of the questions and answers. 1 Quote
joanmcq Posted May 11, 2021 Author Report Posted May 11, 2021 I go on because I need support. Got a weird thing with the form you gotta file if the irs disallows your EITC. anyways it won’t let me efile Quote
joanmcq Posted May 11, 2021 Author Report Posted May 11, 2021 I’m just a little bit tired right now. Just a wee bit. 3 Quote
Catherine Posted May 11, 2021 Report Posted May 11, 2021 1 hour ago, joanmcq said: I’m just a little bit tired right now. Just a wee bit. Join the club! I am SO done with this tax season. 3 Quote
joanmcq Posted May 12, 2021 Author Report Posted May 12, 2021 I just tried again and got this..again 1377308\Admin AuthenticationType: UUMS-MFA-RegisteredDevice Logout On a nearly blank white page Quote
joanmcq Posted May 12, 2021 Author Report Posted May 12, 2021 ILLMAS, your link worked. Thank you! 1 Quote
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