Tax Payer's Name is Quite Long, Paper File?

[ETax847]

ATX is giving me an error message saying the character limit has been exceeded in the client's last name and the return needs to be paper filed.  Does anyone know a work around for this error?

[jklcpa]

 

[TaxCPANY]

If you've got any information returns among the client's documents, do any of those show truncated or abbreviated names or portions of the names?  Take your lead from those and ask the client whether they agree with the treatment shown.
I've got several clients from cultures that appoint multiple names and so far have found that they're accustomed to using fewer names to fit in -- literally -- with various bureaucracies.

[Abby Normal]

Look at the Social Security card and just use the first part of the last name or a shortened first name, since the IRS does not care about first names.

[Catherine]

Everything is tied to the SSN and the first FOUR letters of the surname.  So chop it after the first four letters wherever it makes the most sense.  Then e-file.