new computer, trying to access ATX

[joanmcq]

I'm setting up my new computer and trying to access ATX to download my software.  Of course I have to reset my password.  So I click the link and.....nothing happens.  No email to the account I have linked and I checked the spam, notifications, newsletters, etc to see if it went there by mistake.  Waited a couple of hours to see if the email was slow, no email. 

Does anyone have the phone number for support so that I can call them tomorrow?  BTW, I have concierge support if any one has that number.

[Randall]

I'm waiting on my new computer.  It should have been here a couple of weeks ago.  The support number I have from sometime back is 1-800-638-8291.  Not sure is it is still current.  I don't know what the concierge number is.

[ILLMAS]

Have you tried using Firefox or chrome browser?  Also have you checked the path user/download 

[BLACK BART]

I just bought ATX Max a few days ago and the contact number we used was the same as Randall's above.  The account manager's number on the invoice we received was 800-867-5713.  In case the other number was overloaded or busy, maybe they'd transfer you to your guy.

[joanmcq]

Got in, thank you!