TAXMAN Posted January 27, 2020 Report Posted January 27, 2020 We had external backups from our clients 's data so that we could import a return if needed. Old server took a hike to the point it will not boot or do anything. I T guy called it a dumb drive. I can get to the old files for the client data. OK there. What I can't find is where did ATX store the billing data? If I can find the old file I CAN get it off the old server. I just need to know where this file may be in 2018 or 2017? I T guy could not find it mainly because we didn't know where ATX put it. Thanks for the help. Quote
Yardley CPA Posted January 27, 2020 Report Posted January 27, 2020 Maybe a call to Tech Support? Quote
Lee B Posted January 27, 2020 Report Posted January 27, 2020 It's probably in one of ATX's hidden files, which they always use. Quote
Abby Normal Posted January 27, 2020 Report Posted January 27, 2020 All of your data should be in c:\ProgramData\Wolters Kluwer (for 2018 & 2019). Older years are in c\ProgramData\CCH Small Firm Services. And yes, these are hidden folders. Quote
TAXMAN Posted January 28, 2020 Author Report Posted January 28, 2020 All I need to know is if anybody knows where the forms rate values are kept for 2017 and 2018. I have told computer not to hide files. When I needle down through the folders and file I cannot locate the forms value. Just hoping somebody knows. Thanks Quote
ILLMAS Posted January 28, 2020 Report Posted January 28, 2020 If i recall correctly, one is supposed to manually enter your fees per form every year, the only thing that should transfer from the prior year is the total billed. I also notice if I charge someone $300.00 and give them a $50 discount, when I transfer it to the next year, the $300 shows. Quote
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.