Time Out

[Roberts]

Does anyone know of a solution to stop the software from timing out from inactivity?

If I get a phone call, it pretty much always times out and I have to log back in which isn't a massive problem but it's annoying. I've tried software which keeps the computer from timing out but that doesn't seem to impact the program. I always keep it in the front my primary screen (my primary laptop screen isn't the one I use the most)

 

Thanks

[Terry D EA]

I'm wondering if this is an IRS security requirement??? Drake times out as well and with all the security regulations, it might have to work that way. 

[Roberts]

It's an IRS requirement but some software programs link the activity to the computer itself, not the software. Don't know if there is a software program which allows OLTPRO to stay active. Things like Mouse Jiggler will keep a computer from going into sleep mode.