keep getting error - attempt to connect to server

[schirallicpa]

I can't seem to "connect to server" but have strong internet connection.  I haven't had this notice in years.  But today we get this on every ATX we try to open - Is there a problem at ATX or is this my problem?

[BulldogTom]

We had that problem a few weeks ago.   Could not update or get onto the ATX website to download the program on our laptop.   Called ATX and they changed some settings in our internet connection and it cleared up.   Funny that we did not have the problem on the desktop, just the laptop.  Both Dells, both set up the same when we bought them last year.   Only affected the laptop.

Tom
Modesto, CA

[Pacun]

Reboot your computer and wait for all services to start before opening ATX.

[schirallicpa]

oh we've tried the ol' reboot.

[Pacun]

Do you have stand alone or network installation?

[Abby Normal]

Your server is not on the internet, it's on one of your computers.

Also, I HIGHLY recommend that you uncheck 'update forms' and 'update programs' at startup. Nothing good can come from having those checked.

[Pacun]

I had this problem after not using my software for a month and rebooting didn't help. I solved by trying so many things.... I run sfc /scannow from the DOS prompt as admin.

Then, I stopped and started the ATX2018 and 2019 service. Then I restarted both services. I stopped the server service and open the ATX and it worked. I opened the software a couple of times and it worked. I went back to start the "server" service and still worked.  I rebooted and still worked.  I am not sure what solved it but it works now.

The server service seems to be a windows 10 service and I guess didn't allow the ATX services to get to the "server" portion of ATX. 

I was getteing the same ... cannot connect to the server or database... on ATX 2018, 2019 and payroll 2018 and 2019 which gave me an indication that the issue was on the computer and not on the ATX installation, since there are four different installations.