grandmabee Posted January 21, 2020 Report Posted January 21, 2020 1 hour ago, North Idaho Rich said: I updated my Win 7 for free about 2 weeks ago and it's working perfectly. I also cloned it first and upgraded to 10 on the clone. Only issue was updating a Quickbooks patch which wasn't difficult. How did you do the Quickbooks patch? I can't open my QB 12. I have 5 versions of QB that some clients use. Only one that didn't open is QB 12 pro Quote
North Idaho Rich Posted January 21, 2020 Report Posted January 21, 2020 I'll look to see what I did first. The file to delete is in a weird spot. Then I had to use a quickbooks repair program called QuickBooks Tool Hub. Quote
North Idaho Rich Posted January 21, 2020 Report Posted January 21, 2020 It was easier to find than I thought. Mine is QB 2012 Pro so you type in the find window C:\ProgramData\Intuit\Entitlement Client\v6 and it will open that folder. You might need to have the hidden files shown. Delete or rename the file to .old Then just run the repair setup from Control Panel, Programs, QB 2012. It kind of mash up some files but the Tool Hub repaired them. QB hates to be cloned! Quote
North Idaho Rich Posted January 21, 2020 Report Posted January 21, 2020 I should note that different version years have a different folder. Quote
North Idaho Rich Posted January 21, 2020 Report Posted January 21, 2020 Darn, the file to delete is called the ecml file EntitlementDataStore.ecml This semi retirement is wacky at times... Quote
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