JackieCPA Posted November 25, 2019 Report Posted November 25, 2019 Hi everyone! Hoping someone has a simple solution to my problem. We use ATX at my office. I just downloaded the new 2019 software! Woohoo! I am just going through my usual checks and my master form customization, blah blah blah. When I roll over a client, the client letter's address is all messed up. It shows it 5 or six times in a weird jumbled up order. I know how to fix it, and save it for all future returns, but it does it on all of the returns that get rolled over. So far, all I am seeing to fix it is to reattach the client letters for every client once they are rolled over. Is there a way to fix the client letter and it will go to all rolled over client letters as well? Thanks so much! Quote
Abby Normal Posted November 25, 2019 Report Posted November 25, 2019 We routinely delete all rolled over letters and re-add them. But first we customize the current year's letters, which is a pain because it's hard to see all of the parts of the letters. Also, we never install until January because early versions are loaded with bugs. 2 Quote
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