schirallicpa Posted May 15, 2019 Report Posted May 15, 2019 I have 3 990s and 1 1040 that I cannot get thru. Keeps getting rejected by EFC. Says I need to update forms. They are, they have been repeatedly. I have been trying to submit them for the last 3 days. Quote
RitaB Posted May 15, 2019 Report Posted May 15, 2019 No problems here since last week's thing, but I haven't tried submitting a 990 yet. I might try duplicating the returns and recreating. Quote
mwrightea Posted May 15, 2019 Report Posted May 15, 2019 Quote If it's a EFC Reject 38 ATX is working on it according to their news feed. 2 Quote
RitaB Posted May 16, 2019 Report Posted May 16, 2019 18 hours ago, mwrightea said: If it's a EFC Reject 38 ATX is working on it according to their news feed. This email [from ATX support] was quoted by a member on the Facebook ATX Software Support Group 12 minutes ago. Hope this helps! Issue Summary: EFC Reject 38 Issue Resolution: We are contacting you regarding your support inquiry related to EFC Reject 38 when attempting to e-file with ATX. We have now corrected this issue and you should be able to e-file using the following steps: 1. Close ATX 2018 2. Open ATX 2018 and Login as Admin 3. Click Support>Customer Service Utilities>Refresh App Configuration 4. Recreate all Efiles and Transmit It is critical that you recreate the e-file. If you attempt to retransmit the previously rejected e-file, you will continue to receive the rejection. 1 Quote
BLACK BART Posted May 16, 2019 Report Posted May 16, 2019 1 hour ago, RitaB said: This email [from ATX support] was quoted by a member on the Facebook ATX Software Support Group 12 minutes ago. Hope this helps! Issue Summary: EFC Reject 38 Issue Resolution: We are contacting you regarding your support inquiry related to EFC Reject 38 when attempting to e-file with ATX. We have now corrected this issue and you should be able to e-file using the following steps: 1. Close ATX 2018 2. Open ATX 2018 and Login as Admin 3. Click Support>Customer Service Utilities>Refresh App Configuration 4. Recreate all Efiles and Transmit It is critical that you recreate the e-file. If you attempt to retransmit the previously rejected e-file, you will continue to receive the rejection. Just sent two after following Rita's advice above. Both went through EFC okay and show "Transmitted to Agency." Waiting now (holding breath-crossing fingers) for the Holy Grail ("Accepted by Agency") to be received. 1 Quote
Jack from Ohio Posted May 16, 2019 Report Posted May 16, 2019 No problems at all, since the server came back on line. I have transmitted and received acknowledgements for over 40 returns since then. 2 Quote
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