Error code: IND-162

[Cathy]

The "Reject Error Report" that comes back to you to tell you why said return is rejected stated:  "Thank you for using e-File."  Well, that's nice and all, however, I need to know what the heck IND-162 means.  IRS.gov doesn't know, goggle doesn't know....no-one seems to know!  Anyone?

Thanks!

Cathy

 

 

[Leonard]

Hi Cathy i am getting the same message it is really annoying.  No one knows what is wrong.  I spent hours online chatting with an Agent and they gave me the generic run around.  They have no idea what is wrong and why it is happening.  They just say it is nothing to worry about.  However, i as like you am not happy getting this answer nor accepting all my returns like this.  let  me know if you find anything out and i will do the same. 

[Leonard]

My email cathy is [email protected]. I will post back here if I find anything out

[jklcpa]

Just now, Leonard said:

My email cathy is [email protected]. I will post back here if I find anything out

You realize Cathy's post is almost a year old and Cathy may not answer quickly or at all, right?

[jklcpa]

That error code IND-162 is related to the name control or the name being too long. This error can occur when the combination of the Taxpayer First Name, Taxpayer Last Name, Spouse First Name, and Spouse Last Name is too long.  Try shortening the name fields. The total number of allowable characters, including spaces and the & (ampersand), is 35 characters. The IRS validates SSN/Name Control based on the first four letters of the last name.

[Abby Normal]

I've had ATX alert me that they were shortening the names, when creating the efile. I guess some names are just too long.

[RONALD EIK]

I filed a single client with only 11 letters in his first, middle initial and last name, (not counting the 2 spaces) and they received the same error code, so it can not be length.  All of my e-files to the Feds have the same error code, none to the states. 

[WJN]

I have same think happening I called ATX and they said it was an IRS code and I called IRS and they said it was a software code. The Federal returns have all been accepted but with message.

Bill PA

[Mark Hubbard CPA]

From Wolters Kluwer: 

e-file Rejection: IND-162 - "Thank you for using e-File." in a 1040 return using CCH Axcess Tax, CCH Global fx and CCH Prosystem fx Tax.

Resolution:

This is an informational alert issued by the IRS and does not require any further action.

[Lion EA]

Five out of the last six returns I e-filed had the IND-162 message. Not all six. Nothing older than 3 May. All say

Form:

Code: IND-162

Taxing Authority: Federal

Explanation:

Thank you for using e-File.

Dependent Information:

/efile:Return/efile:ReturnHeader/efile:Filer/efile:PrimarySSN

Solution:

This is an informational alert issued by the IRS.