ATX AI Support Feature

[Abby Normal]

Anyone have a chance to try this:

[Abby Normal]

It needs work:

[Lion EA]

ProSystem fx has the virtual rep chat, also. First year. Only works if you're searching for a word or phase that's already in their KB. I usually start in their KB, anyway, so I've already done what she's doing. I used her a couple times; she suggested I go to live Chat after a couple of exchanges like you had above. So, now when I've already searched the KB, I go straight to the live Chat or the "write your own ticket." I'll try her again later in the year; she'll probably get better over time. Their IntelliConnect and newer AnswerConnect have gotten better over time.

[Eric]

I'm sure the only reason this exists is so they can add some AI buzzword bullet points to the marketing materials.