Payroll 18 in a Citrix environment

[Zeke1]

We have Payroll 2018 installed as a network setup with a database server and numerous workstation servers that use Citrix to connect. The workstations servers are only allowing one instance of Payroll 2018 to open at a time, the second instance will throw a close/debug error. Does anyone have guidance on how to allow for more than one instance to open at a time?

Thanks!

Z

[Pacun]

You should contact the tech who set up the Citrix environment since you keep saying "workstations servers".  The tech should verify that there is not a check mark on "allow only one instance of application per user"