Randall Posted January 3, 2019 Report Posted January 3, 2019 I have a Fujitsu ix500 scanner. It was showing streaks in the scans. I've cleaned it every way I can using their recommended F1 cleaner. I have clean scans now on the front side. But when I use the two sided scanning, I still get a vertical black streak on the back side. Anyone have any helpful tips on how to get rid of the streak? Quote
Jack from Ohio Posted January 3, 2019 Report Posted January 3, 2019 22 minutes ago, Randall said: I have a Fujitsu ix500 scanner. It was showing streaks in the scans. I've cleaned it every way I can using their recommended F1 cleaner. I have clean scans now on the front side. But when I use the two sided scanning, I still get a vertical black streak on the back side. Anyone have any helpful tips on how to get rid of the streak? Find the other scan window. Since it will scan 2 sides, there are two glass covers to clean. It may not be easy to get to, but that will take care of the streaks. Be diligent about the stick-em_pucky that so many places use. When you see it, immediately remove it from the papers. I HATE STICK-EM-PUCKY! 6 Quote
Catherine Posted January 3, 2019 Report Posted January 3, 2019 18 minutes ago, Jack from Ohio said: I HATE STICK-EM-PUCKY! Engineers call that stuff snot-strips. 5 Quote
Randall Posted January 3, 2019 Author Report Posted January 3, 2019 Thanks Jack. I will look again. But I think I cleaned both glass covers. I hate the stick em stuff too. I try to get it all off before scanning. 1 Quote
Lee B Posted January 3, 2019 Report Posted January 3, 2019 Interesting I have had a Scansnap S300 for over 10 years and never cleaned it. Quote
Abby Normal Posted January 4, 2019 Report Posted January 4, 2019 Windex on a paper towel always fixes it for me. 3 Quote
Randall Posted January 4, 2019 Author Report Posted January 4, 2019 12 hours ago, cbslee said: Interesting I have had a Scansnap S300 for over 10 years and never cleaned it. Same here. Then I got the ix500 a year ago. Go figure. Quote
Abby Normal Posted January 4, 2019 Report Posted January 4, 2019 14 hours ago, cbslee said: Interesting I have had a Scansnap S300 for over 10 years and never cleaned it. Perhaps you should and the quality of the scan might improve. Or not. 1 Quote
Roberts Posted January 4, 2019 Report Posted January 4, 2019 When I've had such a problem, generally it was a dirty roller and not a dirty piece of glass. Don't know how that printer works with double sided scanning. 1 Quote
Abby Normal Posted January 4, 2019 Report Posted January 4, 2019 Thanks! I've never cleaned my rollers. I'm guessing F1 cleaner is mostly alcohol? Quote
Jack from Ohio Posted January 4, 2019 Report Posted January 4, 2019 If the streaks go all the way down the page, the contamination is stationary (on the glass), since it does not move. If it were on the rollers, it would not be straight and would not go all the way down the page. the contamination can be clear to your eye, but show black to the scan. Look very closely, and clean very thoroughly & carefully. It only takes a tiny bit, to cause a streak. 3 Quote
Randall Posted January 7, 2019 Author Report Posted January 7, 2019 Thanks Jack. I'll take a look. Quote
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