Philip1117 Posted November 18, 2018 Report Posted November 18, 2018 Got the email with the install codes but software not available on web site. Says I didn’t purchase it. Maybe tomorrow it will be available. phil Quote
ETax847 Posted November 18, 2018 Report Posted November 18, 2018 Having the same issue. Hopefully this is not a sign of things to come. Quote
mcb39 Posted November 21, 2018 Report Posted November 21, 2018 I had to call support because I was locked out of My ATX. Very nice and patient gentleman fixed it for me and I was able to download easily. You can expect a few quirks at the beginning; expecially with the triple password system. 3 Quote
Lynn EA USTCP in Louisiana Posted November 21, 2018 Report Posted November 21, 2018 Triple password system !!! ??? Explain, please. 1 Quote
ETax847 Posted November 23, 2018 Report Posted November 23, 2018 he means 2 factor authentication. No worries 3 Quote
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