ILLMAS Posted September 24, 2018 Report Posted September 24, 2018 What is the process again, when a return is stuck? Quote
Lee B Posted September 24, 2018 Report Posted September 24, 2018 Are you saying that you didn't even get an acknowledgement of the transmission to the EFC ? Quote
Abby Normal Posted September 24, 2018 Report Posted September 24, 2018 Are referring to a rehang? https://returnquery.atxinc.com Quote
Max W Posted September 25, 2018 Report Posted September 25, 2018 Another advantage to using Drake. If you don't get a confirmation, you can call CS and get a response right away. With Drake, these things never happen. The only rejections are Id thefts, SSN issues. Quote
Abby Normal Posted September 25, 2018 Report Posted September 25, 2018 11 hours ago, Max W said: Another advantage to using Drake. If you don't get a confirmation, you can call CS and get a response right away. With Drake, these things never happen. The only rejections are Id thefts, SSN issues. We still don't know what ILLMAS' issue is. I've never had any efiling issues with ATX in 5 years. 1 Quote
Randall Posted September 25, 2018 Report Posted September 25, 2018 I'm wondering about KY responses. I've got four I'm waiting on. All four have Fed acceptances. Does anyone know of a delay with Kentucky. Nothing on ATX website about it. E-file status shows 'waiting for response'. Quote
ILLMAS Posted September 25, 2018 Author Report Posted September 25, 2018 I submitted a return back in April it's still in the processing of being transmitted, TP called last me week to find out what ever happened to their refund. Quote
Abby Normal Posted September 25, 2018 Report Posted September 25, 2018 You might want to regularly check the efile manager to see what the status of returns is. I'm just sayin'! Quote
Max W Posted September 25, 2018 Report Posted September 25, 2018 7 hours ago, Abby Normal said: We still don't know what ILLMAS' issue is. I've never had any efiling issues with ATX in 5 years. Well, maybe ATX has improved. I used for about 8 years up to 2013 and several rejections every year which the Check Return function did not pick up. Quote
ILLMAS Posted September 25, 2018 Author Report Posted September 25, 2018 Problem solved. Solution: 1. Duplicate tax return. 2. Recreate efile. 3. Transmit Return was accepted within an hour. 3 Quote
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