ATX Common Workbook

[Naveen Mohan from New York]

I am using 2017 ATX Max. Each time I open a previously completed and saved tax return. Program wants to update common workbook and the message comes out Common Workbook version required 150 and version saved 159. 

I don't understand this message. When I did the return back in Spring the return was completed without any problem. I do not even know what a workbook in ATX is and why the program is requiring an older version of workbook.

Thanks for your help.

 

Naveen Mohan

[Abby Normal]

I've seen the common workbook listed on form update reports but I have no idea what it is. You need to call support.

[Abby Normal]

Searching the official forum it appears to be a corrupted form issue. Try re-downloading all forms for that client.

https://support.cch.com/sfs/solution/14202