GeorgeM Posted January 14, 2018 Report Posted January 14, 2018 I have been trying to load Drake onto my computer and it will not accept it. I have called for help but they know nothing, I can't believe they could not help me. Has anyone here had this kind of problem? Any help will be greatly appreciated. Thank you and have a great day Quote
MDEA Posted January 14, 2018 Report Posted January 14, 2018 Are you downloading or using a disc? What is actually happening? They are not computer techs.What version of Windows are you? Quote
Abby Normal Posted January 14, 2018 Report Posted January 14, 2018 Turn off your security software, all of it. Quote
Terry D EA Posted January 15, 2018 Report Posted January 15, 2018 It is important to know what you are trying to do. Are you downloading the program or installing from a CD? I have loaded Drake on Win 7 and Win 10 with absolutely no problems. I agree as Abby said, if you are downloading turn off all security software and pop-up blockers. Quote
Catherine Posted January 15, 2018 Report Posted January 15, 2018 Yes, security and anti-virus software is the most usual reason for software not installing. I have installed Drake from downloads and from CD's, on the C drive or on partitioned drives, sole station, networked, or network access; never had a problem. As long as the security is off! Quote
Yardley CPA Posted January 16, 2018 Report Posted January 16, 2018 I never understand why people switch tax prep packages??? ATX has been flawless for years!! <cough> 1 3 Quote
Eric Posted January 16, 2018 Report Posted January 16, 2018 On 1/14/2018 at 1:25 PM, Abby Normal said: Turn off your security software, all of it. After that, download all of the free poker games and wallpaper apps you can find. 1 4 Quote
GeorgeM Posted January 18, 2018 Author Report Posted January 18, 2018 thank you for all your replies, but I found out the reason, they are usidng a magnifier program in their program, and I use Zoom text and they conflict with each other so I can not use Drake. Quote
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