CCH AnswerConnect

[Abby Normal]

CCH® AnswerConnect
This year, ATX introduced CCH AnswerConnect, our answer to your tax research needs. CCH
AnswerConnect is an online research platform that includes a 360-degree view of both federal
and state tax laws, allowing you to compare multiple jurisdictions. This means you can view
IRS publications, forms, instructions, explanations, and more, in one place. CCH AnswerConnect
also begins showing you results before you finish entering a search term, helping you reach
results even faster.
To integrate your CCH AnswerConnect account with ATX, type your credentials in Preferences.
To log in to CCH AnswerConnect:
1.  Navigate to www.answerconnect.cch.com
2.  Type your email address and password in the fields provided, and click Log In.

[Margaret CPA in OH]

Hmm, I keep getting the message that the page has expired and is no longer available.  What am I missing?

[Abby Normal]

It redirects me to CodeConnect. I'm thinking it's a work in progress. But it looks good from the video.

[Margaret CPA in OH]

I was also redirected there but still get the expired page notice.  I'll try another day.

[Abby Normal]

AnswerConnect is included with TTO or Advantage packages. Or you can buy it separately for Max. Might be time to upgrade to Advantage.
 

[Margaret CPA in OH]

Aha! I just have Max.  Intelliconnect used to be included with Max so that's probably why my username and password still work.  I just don't have access.  At nearly 72 and seriously looking at retirement, I won't be spending more on tax software, won't be growing my business and can certainly find ways to access needed information, including this fabulous board.

Thanks for helping to solve this problem.  I was wondering if it was related to bad breath or something else on my part

[Abby Normal]

I'm old, too, but not THAT old... so I just opened my wallet and upgraded to Advantage. I knew the day would come when ATX would offer enough good things to make Advantage worth it, I just didn't think it would be now.

I wonder if I get chocolates with with concierge support?

[Abby Normal]

ATXKristin just posted that it's supposed to be included with Max, but if you renewed before August, your account may have AnswerConnect added to it. C'mon ATX! Get it together. My salesman told me I'd have to pay $500 more (on special) to get AnswerConnect. Now I don't know if he lied to me or if he actually didn't know.

[Jack from Ohio]

9 minutes ago, Abby Normal said:

Now I don't know if he lied to me or if he actually didn't know.

You have a 50/50 chance on this one!  I have experienced both.  Some years, both at the same time...

I have come to loathe talking to anyone at CCH except tier 3 technicians.  Everyone else makes my blood boil!!

[Abby Normal]

What everyone at ATX has failed to mention is that there are 3 levels of AnswerConnect and I don't even know which one I have!

[Margaret CPA in OH]

Well, I did renew before August so have to do some digging, I suppose.  Hmph, I just looked at my invoice from May. There is no mention of Answer anything so guess I am sol.  It kinda irks me to have to pay for 1040 Lite which I don't use and 2 additional user licenses when there is only one of me and old books which I don't want or need.  Guess that's one way to clear out the old inventory.

[Abby Normal]

Contact your sales rep and tell them you heard it was included with Max and to set it up for you.