CCH is crap - did anyone else get a useless package from them today?

[Roberts]

I just realized I can buy the CCH Master Tax Guide for $30 each w/ shipping via my investment clearing firm.

[Abby Normal]

AG Edwards gives me electronic access to MTG every year, but I don't need it because it's already included with ATX.

[Roberts]

Do you mean Wells Fargo? 

 

 

[Jack from Ohio]

I received 2018 Master Tax Guide in the mail on Wednesday.

[Abby Normal]

7 hours ago, Roberts said:

Do you mean Wells Fargo? 

 

 

No I meant Edward Jones not AG Edwards. Rusty brain cell.

[Pacun]

If the original poster stated that he was told that "nothing was going to change" then it means that the book was going to be the same.

[Jack from Ohio]

37 minutes ago, Pacun said:

If the original poster stated that he was told that "nothing was going to change" then it means that the book was going to be the same.

Why then, did I get a 2018 version of the Master Tax Guide?

[Abby Normal]

11 hours ago, Jack from Ohio said:

Why then, did I get a 2018 version of the Master Tax Guide?

A 2018 MTG is for 2017 because... taxes aren't confusing enough, we have to make it harder.

[mcb39]

Actually I received those books months ago and had forgotten about them.  I gave the Tax Book to my assistant to take home.  I was happy to receive the all states book because I only order that once every three years or so and that has worked out well.  

I have not had any issues with downloading the new program and the updates are going well.  So far, I have seen only improvements and have nothing to complain about......YET!

[Jack from Ohio]

11 minutes ago, mcb39 said:

I have not had any issues with downloading the new program and the updates are going well.  So far, I have seen only improvements and have nothing to complain about......YET!

Key word.  As best I can tell, Autosave does not.  It does NOT work.  5 tax years it has not worked.  Unless early updates fix this, it will be a weekly complaint of mine to ATX.

[mcb39]

Personally, I automatically save return every few minutes to a jump drive, so that doesn't concern me so much.  Then, weekly during tax season, back up entire drive to an external drive.  My Guru just cleaned up my computer inside and out so I rather feel that I am ahead of the game.  I think I am finished ordering supplies and the program install went smoothly.  I have nothing to complain about....YET.

[Jack from Ohio]

2 hours ago, mcb39 said:

Personally, I automatically save return every few minutes to a jump drive, so that doesn't concern me so much.  Then, weekly during tax season, back up entire drive to an external drive.  My Guru just cleaned up my computer inside and out so I rather feel that I am ahead of the game.  I think I am finished ordering supplies and the program install went smoothly.  I have nothing to complain about....YET.

You are doing manually, what the program is supposed to do automatically.  I have complained every year since the train wreck of 2012.  Still not functioning.

[SaraEA]

Be careful about what is saved to the thumbdrive.  One of our business clients was just a victim of ransomware.  Her computer was set to automatically save to the thumbdrive every night.  Problem is they left the thumbdrive attached to the computer all the time.  When the back up ran that evening, it backed up the ransomware hidden on her computer and her carefully saved data were gone.

[Abby Normal]

You can't 'save' the return to a thumb drive unless the entire database is on the thumb drive. If you have your backup location set to the thumb drive, you can close the return and ATX will automatically create a backup to the thumb drive. That's why I reacted confused to your post.

[Jack from Ohio]

11 minutes ago, Abby Normal said:

You can't 'save' the return to a thumb drive unless the entire database is on the thumb drive. If you have your backup location set to the thumb drive, you can close the return and ATX will automatically create a backup to the thumb drive. That's why I reacted confused to your post.

Export

[Abby Normal]

8 minutes ago, Jack from Ohio said:

Export

That's even more work. No thanks. I only export once a month or so. Exports are my last resort. I'd rather restore the actual data from my backups, or restore my backups from my ATX's backups.