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Former client emailed, asking if I still had something or other (from tax year 2009).  I responded that since they still owed a balance for that tax year, with late fees now adding up to $200+, I couldn't even start to look.

I can't tell you how many times I have dunned them over the past few years.  Well, of *course* she pleaded ignorance (uh huh, sure) - but then she went to PayPal and paid!!  So then I checked my file backups, found what she needed, and sent it off.

Well, that was lovely!

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