Grrr, how to bill for this?

[Margaret CPA in OH]

Clients of many years bring me info 2 weeks ago.  I input everything, email with questions as CTC now involved with 8867 and, oh by the way, older son is in college now.  So along with 8615 issue, CTC and maybe AOC, I assume (bad me) that his investment account paid for at least some of school so ask for 1098T.  Client takes time to respond that grandparents' education trust paid for everything.  I wonder if it is possible client is confusing 'trust' with grandparent-funded investment account, UTMA.  Client has to consult with grandparents who are on vacation.  Cool heels....

Just now, "after speaking with my folks and their accountant, they would like him to file our taxes this year since he handles the trust that provides the money for college son.  We will of course pay you for your time on our behalf...."  So I do want to bill them the full 3 hours not including the emails.  Fair?

[BHoffman]

If you spent 3 hours, bill for 3 hours.  "My mind and my time is my merchandise".  The good old "Billing Time" song.....  

[Richcpaman]

Send them whatever you feel is appropriate.

But my answer would have been simple.  Mom and Dad still claim the kid, thank you for the gift for the tuition, now get me a 1098T

Rich